Seller FAQs

How do I register as a seller?

Register to receive the Seller Registration Form (SRF) via email, and get verified as a seller. Alternatively, contact our representatives at our help line number and they will help you with registration and listing your products with Gibadi.com. You will then get your own Seller page to monitor your activities on Gibadi.com

Can I cancel my registration?

You can cancel your registration anytime you want by writing to us at seller@gibadi.com or contact us at our help line number.

How do I list my products?

You can get in touch with our business development representatives who will support you in product listing. Please speak with our representatives at our help line number.

Do I need to have a website to start selling on Gibadi?

Not at all

You just need to register as a seller with Gibadi and list your products to start selling.

How can I manage my orders?

You will have access to a user-friendly seller page to manage your orders, products & inventory once you are registered as a seller

What are the charges for selling on Gibadi?

Registration and listing of your products on Gibadi is free. We charge you when you get an order and the payment is received from customer. Please see the Pricing section. For more details, please speak with our representative at our help line number.

How do I get payments from Gibadi?

Payment for all successful orders would be transferred to your bank account following the payment cycle below:

  • 1st to 7th day: 17th of same month
  • 8th to 15th day: 25th of same month
  • 16th to 23rd day: 3rd of next month
  • 24th to 31st day: 11th of next month

How do you handle returns from customers?

Gibadi is responsible for handling returns from the customer. Please refer to the Cancellation & Returns Policy section for more information. Contact our customer care line if you feel you need more explanation.

Can customer provide feedback and why is it important for me?

Customers can leave feedback on their experience with your product. More people will buy a product that has good reviews from other buyers. It is one of the most important factors that influence a customer's decision.

 

Buyer FAQs

Why should I use Gibadi.com?

Gibadi.com is NOT your everyday retail shop but a specialist company with trained

Engineers to give expert after-sales consultations and focused only on work tools, supplies and parts. With the added advantage of best prices, fantastic customer relations and the ease of free home delivery.

Is it free?

It absolutely free to buy on or sell through gibadi.com, with no registration needs for buyers and seller enjoy a no-cost registration.

What kinds of products can I find on Gibadi.com?

Gibadi.com is specialised in work tools and industrial equipment, parts, spares and supplies carefully arranged into categories like Safety maintenance, Hand tools, Electrical Supplies, Automation and Control parts, etc.

Do I pay extra cost for home delivery?

Our home delivery service is absolutely free for all locations within Lagos.

When do I get my product after order?

All order within Lagos must be delivered within 3 to 5 days of order. Orders outside Lagos will take 7 to 8 working days.